How to get access to TFC/TFF and CargoON

Updated 4 days ago by Ania

Who can use this feature?

Feature available for users of:

  • carrier product line (TFC - Trans For Carriers) and freight forwarding (TFF - Trans for Forwarders) who do not have access to the product Trans.eu Freight Exchange
  • CargoON product line who do not have access to the product CargoON Freight Platform

In this article you will learn:

  • how to register a company account
  • how to place your first order and navigate through the welcome screen
  • what identity verification involves and how the trial period works
  • how to cancel your subscription on your own during the trial period

Company Account Registration

  1. To register a company, go to www.trans.eu, expand the menu on the right side, and select Register from the list.
  2. Enter your email address in the registration form.

  1. We will send a message to the provided email address containing your TransID and a button to set a password.
  2. Click the link, set a new password, and log in to the Platform for the first time.
  3. Read the displayed message and click I accept.

Welcome Screen and Placing an Order

Upon your first login, you will automatically see a dedicated welcome window informing you about the possibility of claiming a free trial period after placing an order.

Important
The duration of the free trial period depends on your company's country of registration.
Exact information regarding the duration of the free trial will be displayed in the welcome window while placing the order.

  1. Click the Order button in the welcome window.

  • If the welcome window is closed, the option Get free access/Get access is available at the very top.

  1. Select your preferred billing cycle:
  • Billing yearly
  • Billing monthly
    Pricing is available at www.trans.eu
  1. Then click Next.

  1. Fill in the contact details for the contract (first name, last name, email address, and job position) and proceed to accept the terms.
  2. Check the box to agree to the Terms of Service Agreement and click Confirm.

  1. After placing the order, you will receive an email at the provided address with an order summary and contract.

Identity Verification

Company verification is a standard step that ensures security and credibility for all users of our Platform.

Detailed information and instructions on how to quickly and securely verify your company can be found in the article: Company Verification Process.

Upon successful verification, your free trial period will start immediately.

After the trial period expires, your access will automatically renew and transition to a paid subscription. This requires no action on your part, and you can continue using the Platform uninterrupted.

Canceling Subscription On Your Own

If you decide during the trial period that you do not want to switch to a paid subscription, you can cancel the subscription directly on the Platform.

  1. Log in to your account, click on the avatar icon, and select My Company from the list.

  1. Go to the Product Plan tab.
  2. Click the Cancel Subscription button (this option is visible only to the logged-in payer).

  1. Select the reason for cancellation in the displayed window.

  1. Click the Cancel Subscription button to confirm the process.
  2. We will send an email to your email address with a Confirmation of your subscription cancellation.

Canceling on your own during the trial period does not result in an immediate loss of access. You will retain the ability to use the Platform until the last day of the free trial. Once it expires, the service will end automatically, and your account will not be charged any subscription fee.

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