Operation timeline report (Dock Scheduler)
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Who can use this feature? This feature is available to CargoON and Trans for Forwarders users who have access to Dock Scheduler and to BI Reports. Reports are visible to selected users designated by the company that ordered access. Learn more about BI Reports. |
With these reports, you can:
- check the performance of your warehouses,
- get a full picture of how the handling of a given operation proceeds,
- monitor your cooperation with subcontractors.
Data source: Data comes from the Dock Scheduler module.
Data scope: The reports are based on bookings and their number, covering the full process of their creation.
With data from the Operation timeline report, you can:
- see how a specific booking was handled,
- learn the operation times at carriers and in the warehouse,
- find out the working time for the whole warehouse and for individual docks,
- analyse working time by week, day and hour, which helps you improve warehouse operations,
- get a full picture of how the handling of a given operation proceeds.
- Carrier punctuality - we compare the time the carrier arrived at the warehouse with the planned start of the booking. The carrier is late if they arrived later than the carrier delay tolerance allows.
- Warehouse punctuality - we compare the actual end time of the operation (loading or unloading) with the planned end of the booking. The report does not check when the operation started. What matters is whether it finished on time, because this determines whether the next booking at the same dock can start as planned.
Navigating the Operation timeline report
To open the report, click BI Reports in the menu, select the Dock Scheduler tab and then Operation timeline.
The report consists of 5 main sections:
- Warehouse bookings count table, which shows the number of planned and completed bookings in individual warehouses.
- Operation time chart (Scheduled time vs Real time), which compares the planned and actual booking time.
- Delay time chart (Warehouse delay vs Carrier delay), which compares delays on the warehouse side with delays on the carrier side.
- Carrier delay chart with detailed information on carrier delays.
- Warehouse delay table with detailed information on warehouse delays.
Setting the scope of analysed data
You define the scope of analysed data, including the period (Booking Date), using the filters, which you open with the funnel icon on the right side of the report.
Filter settings
In the filters, you can set:
- The period for which you want to view data (Booking Date),
- Warehouse (Warehouse),
- Warehouse dock (Dock),
- Carrier (Carrier ),
- Operation type (Operation type) - loading, unloading.
- Carrier-side delay tolerance (Carrier delay tolerance).
- Warehouse-side delay tolerance (Warehouse delay tolerance) and the bookings it applies to (Apply 'Warehouse Delay Tolerance' to).
Warehouse tolerance (Warehouse delay tolerance) defines how many minutes after the planned end of the booking the operation can still finish without being considered a warehouse delay. In the Apply 'Warehouse Delay Tolerance' to field, choose which bookings the tolerance applies to:
- All arrivals - the tolerance is added to every booking.
- Late arrivals only - the tolerance is added only to bookings where the carrier arrived late, i.e. later than the carrier delay tolerance allows. If the carrier arrived on time, the warehouse had the entire booking window available, so no extra time is added.
If the operation finishes after the tolerance has expired, the report shows the number of minutes of delay counted from the end of the tolerance period. If the tolerance is not added, the delay is counted from the planned end of the booking.
Example 2: All arrivals selected
The carrier arrived on time. Loading finished at 10:05.
Result: no warehouse delay, because loading finished within the 10-minute tolerance.
Example 3: Late arrivals only selected, carrier on time
The carrier arrived on time. Loading finished at 10:05.
Result: warehouse delay (5 minutes), because the carrier was not late, so the warehouse tolerance is not added.
Example 4: Late arrivals only selected, arrival within the carrier tolerance
The carrier arrived at 9:04, i.e. within the 10-minute carrier tolerance, so the report considers them on time. Loading finished at 10:05.
Result: warehouse delay (5 minutes), because the carrier was not late, so the warehouse tolerance is not added.
Example 5: Late arrivals only selected, carrier late
The carrier arrived at 9:20, i.e. after the 10-minute carrier tolerance had expired, so they are late. Loading finished at 10:05.
Result: no warehouse delay, because the carrier was late, so the warehouse tolerance is added and loading finished within it.
Examples 2 and 3 describe the same situation. The result depends only on which option you select in the Apply 'Warehouse Delay Tolerance' to field.
Warehouse bookings count table
The table shows how many bookings were planned and how many were actually completed in a given warehouse.
- The Planned column shows the number of planned bookings.
- The Real column shows the number of completed bookings.
Operation time chart (Scheduled time vs Real time)
Above the chart, you will find two values:
- Grey value - the number of hours scheduled for operations (bookings),
- Blue value - the number of hours the operations actually took.
The relationship between these values is shown in the bar chart.
The bar chart compares the planned booking time (grey bar) with the actual time (blue bar).
Hover over a bar to see more details.
Delay time chart (Warehouse delay vs Carrier delay)
Above the chart, you will find two values:
- red value - warehouse-side delays.
- yellow value - carrier-side delays.
The relationship between these values is shown in the bar chart.
The bar chart compares warehouse delays (red bar) with carrier delays (yellow bar).
Hover over a bar to see more details.
Carrier delay chart
The chart shows the delay time for individual carriers. For each of them, you will see the total delay time, marked with a grey bar.
To see the details, simply hover over the delay time.
The tooltip shows the following information:
- warehouse name,
- dock name,
- booking number,
- carrier delay time,
Warehouse delay table
The table lets you quickly check delays in warehouses and at individual docks. For each dock, you will see the total delay time, marked with a grey bar.
To see the details, simply hover over the delay time.
The tooltip shows the following information:
- carrier name,
- booking number,
- warehouse delay time,
- carrier delay time,
The Operation timeline report enables detailed analysis of the booking process in warehouses. It helps companies monitor delays, compare planned and actual operation times, and optimise cooperation with carriers.
