Conversation archive

Updated 1 month ago by Costin Neagu

Who can use this function?

Function available to all users of Trans.eu and CargoON platform.

From this article you will learn how to:

  • search for a conversation in the archive
  • export a conversation to a PDF file

Searching for conversations in the archive

It is possible to go back to an archived conversation containing information relevant to you.

  1. The archive of conversations can be found in two places:

Step 1 image

  • In the messenger, select Contacts (icon in the messenger menu). Find the person you chatted with and click the three dots. Then select Conversations archive

Step 9 image

  1. Click SEARCH OPTIONS. This will let you search for conversations by person's name (surname, company name) or by selected date range.

Step 2 image

  1. Click the Search button.
Step 1 image

You can search for a conversation by selecting All context groups.

Step 5 image

Exporting a conversation to a PDF file

You can download an archived conversation and save it as a PDF file.

  1. After selecting the conversation to download, click EXPORT TO PDF.

Step 6 image

  1. Set the date range and confirm with the Generate file button.

Step 7 image

Information about the file generation will be displayed.

  1. The generated file can be found in the notifications.
Step 9 image

  1. In the marked area you can download the PDF file with the archived conversation.
Step 10 image

Downloading the Conversation archive can take up to several minutes, depending on the file size.


How Did We Do?

UP!
Powered by HelpDocs (opens in a new tab)