Report - Carrier On Time (Dock Scheduler)
Who can use this feature? The feature is available for users of the CargoON and Trans for Forwarders lines who have access to the Dock Scheduler product. Reports are visible to selected users specified by the company that ordered access. Learn more about the BI Reports product. |
Based on the data from the Carrier On Time report:
- check the punctuality of your subcontractors,
- influence improvements in cooperation with subcontractors,
- increase warehouse efficiency,
- reward the most punctual carriers.
Navigating the Carrier On Time report
To access the report, click the BI Reports module and then select the Carrier On Time tab.
The report consists of 7 main sections:
- Date range - defines the time period.
- Operations by status - a donut chart showing the percentage share of all operations by status: on time, delayed, and vehicle missing.
- Operation by day - a chart presenting warehouse data for a specific day.
- Number of operation delay at time range (min) - a chart showing the number of delays within a given time range.
- Operations by Warehouse - a breakdown of all operations showing the total, as well as delayed and on-time operations, in each warehouse.
- Operation by carrier - percentage of operations completed by a specific carrier.
- Booking list - a view of bookings for a given day broken down by carrier.

Subcontractor punctuality and delays are determined based on the scheduled booking times compared to the actual time the subcontractor arrived at the warehouse.
Setting the range of analyzed data
- You define the period for data analysis using the Date range field by entering the appropriate dates.

- You can refine the data range with filtering options found on the right-hand side of the report.

Filter settings
- Warehouse,
- Carrier,
- Carrier delay tolerance (minutes) - parameter that defines the acceptable delay time,
- Bins amount - defines into how many intervals the data will be divided,
- Bins range - defines the range of intervals.
- The delay time you define for the carrier will apply to all charts in the report.
- Bins amount and bins range affect the chart showing the longest delays broken down into intervals.
If the accepted delay time is 10 minutes, it means that a carrier who is delayed by less than 10 minutes (e.g., arriving at the warehouse 7 minutes late) will not be marked as delayed.
Operation by status chart
A donut chart showing the total number of bookings by status.

- Purple: percentage of total bookings with the status vehicle missing. These are bookings that did not take place because the vehicle did not arrive at the warehouse.
- Blue: percentage of total on-time bookings.
- Red: percentage of total delayed bookings.
Operations by day chart
This section of the report presents data for a specific day at a specific warehouse:
- total number of all bookings (shown by bar height),
- total number of delayed bookings (red part of the bar),
- total number of on-time bookings (blue part of the bar),
- total number of bookings not completed due to missing vehicles (purple part of the bar),

Number of operation delay at time range (min) chart
This chart shows the number of delays broken down into time ranges defined using the filter.

The chart shows the number of delayed operations, grouped into 10-minute intervals.
The most delays fall within the 0–9 minute range (337 cases), followed by the 10–19 minute range (243), and so on.
The bars on the chart are divided. Data is grouped, and each section represents a single carrier. The color intensity of the section indicates the number of delays for that carrier. The more intense the color, the more delays.
Hovering over a bar displays a tooltip with information: carrier name, delay, and time range.
Operations by warehouse table
A summary of the total number of operations (loading/unloading) across all your warehouses.
- Warehouse column - warehouse name.
- Delay column (red) - number of delayed bookings.
- On time column (blue) - number of on-time bookings.
- Vehicle missing column (purple) - number of bookings not completed due to missing vehicles.
- Grand Total column (white) - total number of bookings.

Operation by carrier
This view shows the total number of bookings completed by each carrier and their punctuality.
- Purple part of the bar: number of bookings where the vehicle did not arrive at the warehouse,
- Red part of the bar: number of delayed bookings,
- Blue part of the bar: number of on-time bookings,
- Next to the visualization: percentage of on-time bookings (e.g., 80% of a carrier’s bookings were on time).

The data shows the overall number of delayed, on-time, and not-completed bookings due to missing vehicles, broken down by subcontractor. They are sorted in descending order by the number of operations. The red part of the chart corresponds to delayed operations, the blue part to on-time operations. The percentage value indicates the proportion of bookings completed on schedule.
Booking list
This is the most detailed view in the report. It presents bookings for a given day, broken down by carriers. You can identify a booking by its reference number. Each booking is color-coded:
- Blue - booking completed on time,
- Purple - booking not completed due to a missing vehicle,
- Red - delayed booking.
