How to download an invoice
Updated 3 months ago
by
Jakub
|
Who can use this function? This function is available to all users of the Trans.eu Platform and CargoON. |
From this article you will learn:
- where to find invoices
- how to download an invoice from Trans.eu Group
- how to pay an invoice: one-time payment
- how to pay an invoice: automatic payment
Downloading an invoice for access to the Platform
To view invoices, follow these steps on the Platform:
- In the upper right corner, click on the avatar with your photo/initials.
- From the list, select Billing and invoices.
- Select the Invoices from Trans.eu tab. Here you will see a list of invoices.
- You can download the invoice in two places:
- in the invoice line. To do it, click the three dots icon. The Download option will appear.
- when you click on a selected row, a window with the invoice details will appear on the right. Here, you will find the option to Download the invoice.
Paying an invoice for access to the Platform: one-time payment
To pay an invoice, follow these steps on the Platform:
- In the upper right corner, click on the avatar with the photo/initials.
- From the list, select Billing and invoices.
- Select the Invoices from Trans.eu tab. Here you will see a list of invoices.
- The Pay option is available in two places:
- in the invoice line, click the three-dot icon to see the Pay option. This is available for invoices with the status Unpaid.
- After clicking on a line with an Unpaid invoice, a window with the invoice details will appear on the right. The Pay online option is available here.
After selecting the Pay online option, a window with the fast payment service provider will appear. The provider is the company Przelewy24.
- Select One-time payment.
- Select your bank from the list and make the payment.
- Once the payment is made and the funds are credited, the invoice status will change to Paid.
You can also pay the invoice with a traditional bank transfer.
Paying the invoice for access to the Platform: automatic payment
To pay the invoice, follow these steps on the Platform:
- In the upper right corner, click on the avatar with the photo/initials.
- From the list, select Billing and invoices.
- Select the Invoices from Trans.eu tab. Here you will see a list of invoices.
- The Pay option is available in two places:
- in the invoice line, click the three-dot icon to see the Pay option. This is available for invoices with the status Unpaid.
- after clicking on a line with an Unpaid invoice, a window with the invoice details will appear on the right. The Pay online option is available here.
After selecting the Pay online option, a window with the fast payment service provider will appear. The provider is the company Przelewy24.
- Choose Automatic payment and select the required consents. Then click Proceed to Przelewy24.
After clicking, an external page will open where you can add a card for automatic payments. Once you enter the card details, you will complete the payment for the selected invoice through Przelewy24, and automatic payments will be enabled.
You can find information about the saved card in the Automatic payments tab.
The next time you click Pay online on the invoice list, you will see information about the enabled automatic payment.
If there are insufficient funds on your card, you will receive an email.
You will also receive a notification about the failed transaction.
- Once the payment is made and the funds are credited, the invoice status will change to Paid.
You will also receive a notification of a successful transaction.
You can disable automatic payments in the tab at any time.
Restoring access to the Platform
Access can only be restored once the payment has been processed.
To speed up the processing time, we recommend using the fast payment option through Przelewy24, which is available directly on the Trans.eu Platform in the Billing and invoices tab.
