Employee accounts
Adding an employee
A new employee can be added in two ways:
- Adding an employee via Trans.eu
- Click on the three horizontal lines in the top right-hand corner

- The so-called white drawer will appear on the left side. Click Add an employee

- Provide a VAT number of the company you work for in order to identify it, then complete the details of your employee
- After completing the data, click on Create an account

- Accept the Data Protection statement (GDPR)
- A message with instructions on how to log in for the first time is sent to the employee's e-mail address provided during registration on the Trans.eu Platform
- A message with a request to activate the new account is sent to the e-mail address of the person managing the company's account
- Once the entitled user activates the account, it will be possible to use it
- Adding an employee in My company tab
Click on the photo icon > My company > Employees > Add employee

- Fill in the Employee's details:
Select a position, e.g. driver [selecting this function allows the employee to use the TransTask Application].
Enter e-mail address
Select type of account
A hidden employee will not be searchable in the system.

If all the details have been completed, click the Next button.
Roles and accesses
- After completing the User details, you will see the Roles and accesses window.

Decide what rights your employee should be granted:
- in managing your company's data - by default, the new account is set as a Regular user.
- in the freight handling process. Click the switch on the right to view the possible options.
- you can select the Technical account (free). In order to do so, you need to change your rights to Administrator.
- you can mark the employee's account as a driver account.

Click Next
Filling in additional data
The Additional details tab is a place where you can optionally enter your employee's details, e.g. ADR permissions or driver's licenses, as well as contact phone number, responsibilities and knowledge of foreign languages.

- Click Save to complete the process of adding a new employee.
Account activation
To activate an employee account, go to:
- My company > Employees > Activate next to the employee whose account requires activation.
Account deletion
To do this, select the following:
- My company > Employees > full name of your employee

More > Delete employee

- As the process is irreversible, you will be asked to confirm your decision.

Deleting one's own account
If you are an employee and would like to delete your account from the company profile yourself, please contact the Trans.eu Platform Customer Service.
Tel: +44 (0) 203 80 85 086 e-mail: info.uk@trans.eu
Change of data in the employee's account
This action can be performed in two ways:
- Go to:
My company > Employees > employee's account > three dots next to the employee's account > Manage employee

- Go to
- My company > Employees > Click on the employee's account > This will display the person's details.

- More > Mange employee

In the next step you can change or complete the employee's data using three tabs:
User data
Personal data
Professional data
- Select your employee's position
- Driver
- Other position - enter it manually.
You can also fill in information such as department, responsibilities or language skills. However, these fields are not mandatory.
Driver details
See how to create a driver account by clicking here.
If you selected the Driver position for an employee, you will have the option to complete the Driver details tab, where you can add details such as ADR permissions or the driver's licenses.
However, this data is not mandatory and you can fill it in later.

Account settings
Account type - a hidden employee will not be searchable in the system
Employee roles and accesses
Decide what rights your employee should be granted:
- in managing your company's data - by default, the new account is set up as a Regular user
- in the freight handling process. Click the switch on the right to view the possible options.
Click Save to complete the process of managing the employee's account.
Free technical account
This can be either created for a new employee or assigned to an existing one. It is important to remember that a technical account:
- remains hidden, which means that other Platform Users will not search for it in the system
- does not have access to the Exchange, Freights, Orders and Messenger
- Technical account for a new employee - to create it, you have to follow the instructions for adding an employee - go to the article and use method no. 2.
- Change of the access and permissions on the existing employee account - can be done by the User with the Administrator privileges - in the top right-hand corner of the screen go to the My Company tab under your avatar.
Click Manage employee next to a give person in the list.

In the next window, go to the Account settings tab.

Enable the access slider or make sure it is enabled. Then assign the Administrator role, grant the Technical Account (free) permissions and Save.
