Forwarding received time slots and bookings

Updated 1 week ago by Katarzyna

Who can use this feature?
This feature is available to users of the TFF and TFC product lines who have access to the Dock Scheduler product and the Bookings module.

In this article, you will learn how to:

  • forward a booking or a time slot to another carrier,
  • decide whether the next carrier can forward the data further,
  • check the forwarding history,
  • withdraw the option of further forwarding,
  • combine multiple time slots into a single booking.


    The forwarding feature allows you to forward a received time slot or booking to another carrier if you are unable to carry out the transport.
    The ability to forward depends on the shipper's settings — if forwarding has not been allowed, the option will not be available.
    Forwarding works the same way for time slots and bookings. In this article, we show the process using time slots as an example.

Forwarding a time slot to another carrier

  1. Go to the Time slots tab.
  2. Select the time slot you want to forward.
  3. Click the three-dot icon (⋮), then click Forward time slot.
  4. Select a carrier from the list of contractors or add a new one.
  5. (Optional) decide whether the selected carrier can forward it further.
  6. Confirm the operation.

You can also forward a time slot from its details by clicking the Forwarding button.

If you do not see the forwarding option, it means the shipper has disabled this feature.

Forwarding a booking to another carrier

  1. Go to the My bookings tab.
  2. Open the selected booking.
  3. Click Complete data.
  4. Go to the Forwarding section.
  5. Select the carrier to whom you want to forward the booking.
  6. Save the changes.
If you do not see the Forwarding section, the shipper has not allowed forwarding.
If the carrier is not on the list, add them to your contractors.

Forwarding history of a time slot and booking

You can check from whom you received the time slot or booking and to which carrier it was forwarded next.

  1. Open the detailed view of the time slot/booking (click it in the list).
  2. In the Forwarding section, you will see the forwarding history. It will include information about from whom you received the given time slot/booking and to whom you forwarded it.

Withdrawing the option of further forwarding

You can withdraw permission for further forwarding of a time slot or booking that you received and have already forwarded.

  1. Open the details of the time slot/booking.
  2. Click Forwarding (for a booking) or Complete data (for a time slot).
  3. In the Forwarding section, uncheck the Allow further forwarding option.
  4. Save the changes.

After withdrawing consent:

  • subsequent carriers will not be able to forward it further,
  • the first carrier will receive a notification about the change,
  • others may lose access to the data.

Enabling the Forwarding column

Information about forwarding can be visible in the list of time slots and bookings. If you want to see this information, enable the Forwarding column in the list view.

  1. Go to the Time slots or My bookings tab.
  2. On the main bar, click the three-dot icon and select the Forwarding checkbox to add a new column to the list.
  3. Bookings and time slots that you have forwarded to another carrier will be marked with a dot-with-arrow icon in the Forwarding column.
If a carrier forwards a booking to a carrier outside the platform, it is marked with an arrow-and-envelope icon.

Default forwarding setting

You can decide whether you want to allow further forwarding by carriers to whom you forward the data.

How to go to the settings

  1. Click your avatar.
  2. Go to Settings.
  3. Select Bookings and the Forwarding tab.

The forwarding option is enabled by default — you can disable it at any time.

Time slot consolidation

Consolidation allows you to combine several time slots into a single booking, so that one transport can handle multiple orders.

ow to combine time slots

  1. Go to the Bookings module.
  2. In the time slot list, click Create booking.
  3. Click Select next to the time slot number.
  4. Select the time slots you want to combine.
  5. Click Save.
  6. Select the time and proceed.
  7. Complete the form.
  8. Click Add booking.

After creating the booking, you will see the numbers of the combined time slots in its details.

Consolidation conditions

To combine time slots, they must:

  • concern the same shipper,
  • be assigned to the same warehouse,
  • have overlapping dates and dock positions,
  • be available to the user.

FAQ

Can I always forward a received time slot/booking?

No, the ability to forward depends on whether the shipper who assigned you the time slot or booking allowed further forwarding. If not, the forwarding option will not be available.

Can I see who previously forwarded this time slot/booking to me?

Yes, the details of the time slot/booking include the forwarding history, including information about who forwarded the item to you.

How many times can I forward one time slot or booking?

If a given item has reached the limit of 10 forwards, you will not be able to forward it any further. The system will display a message informing you that the maximum number of forwards has been reached. In such a situation, the only available action (if it has not yet been completed) is to create a booking.

What happens if I withdraw permission to forward a time slot/booking that I have already forwarded?

This will revoke access and the ability to forward it further for the companies to whom you forwarded the item. These companies will receive appropriate notifications (parameter change for the first carrier, removal for subsequent ones).

Why can't I combine time slots?

There may be two reasons for this:
- the shipper has not enabled the consolidation option for the given warehouse,
- the time slots do not meet the required conditions (e.g. they concern different shippers or warehouses, have different operation types, or do not have overlapping dates and dock positions)

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