Getting started
Basic information
Company account
Employee accounts
Logging into the account
TransID
Overview of modules for Forwarders
Overview of modules for Carriers
Overview of modules for Shippers
Messenger
Messenger functions
Messenger settings
Contact groups in the Messenger
Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON
Negotiations and acceptance of offers in the Messenger by the Carrier
Information in the chat window that the caller is on the debt exchange
Conversation archive
Freights
The freight archive
Payment term for a freight
Import of freights from a CSV file
Freight templates
Multifreight - handling the function by the contractor
Multifreight - handling the function by the carrier
Forms of freight settlement
Bulk actions on freights
Limited quantity
Creating a freight offer for bulk materials
Loads exchange
Add a freight offer
Delete freight offers
Searching for offers on the freight exchange
Filter load offers
Editing filters
Search for freight offers on the map
Cost calculation on the Load exchange
Alerts before entering into cooperation
Pop-up menu in the exchange offer table
Offers received from a private exchange
Private freight exchange for forwarders
Humanitarian aid
Direct offers - Forwarder
Direct offers - Carrier
Invitations to Private Exchange with a CSV file
Operations at customs clearance points
Block direct offers from selected users
Concluding transactions - carrier
Vehicle exchange
Add a vehicle offer
Deleting a vehicle offer
Search for vehicle offers
Calculation of route costs
Adding a contact person in the vehicle offer
Additional functions of the Vehicle Exchange
Orders
Create a new order
Handling orders as a contractor
Handling orders as a carrier
Order template
Archive of orders
Automation of the request for entry execution data before sending order terms
Maps
Set a route and filter offers on the map
View road restrictions and postcodes on the map
Best Route Assistant
Schedules
Warehouse management
Dock management in the warehouse
Time slot management
Booking management
Booking templates
Booking blocks
Handling attachments in bookings and time slots by the shipper
Providing weights during booking
Sharing a time slot with a user from outside the Platform
Booking manual for the Storekeeper
Booking manual for the Security Guard
Employee roles in the Schedules module
Import of time slots and bookings
Bookings
Received bookings and time slots
Booking in Loads4DRIVER - instructions for the driver
Employee roles in the Bookings module
Contractors
Functions of the Contractors module
Adding a company to contractors
Invite a company to cooperation
Creating groups of contractors
Possibility of suspending cooperation with a contractor
Fixed routes
Functions of the Fixed route modules
Fixed routes with shippers
Send a fixed route offer to carriers
Balancing types
Edit a fixed route
Fixed route price/rate settings
Publication of freight offer to a fixed route
Assign a responsible person to a fixed route
Price a new fixed route as a carrier
Acceptance of fixed route offer by carrier
Reject a fixed route offer
Search, filter and archive fixed routes
Fuel surcharge
Weekday surcharge
Pallets exchange surcharge
Surcharge for additional operation point
Ratings and References
Functions of the Ratings and References module
Issued ratings
List of ratings in the exchange offer line
Payment statuses
Received ratings
References
Sending a request for references
FAQ about ratings
Invoices
Fleet
BI Reports
Reports - general information
Freights Overview report
Performance report
Type & activity report
Benchmark report
Carrier activity report
Freights list report
On Time In Full (OTIF) report
Directions report
Warehouse utility report - Dock Scheduler
Operation timeline report (Dock Scheduler)
Report - Carrier On Time (Dock Scheduler)
Payments
Automation rules
Adding an automation rule
Publication of freight and searching for carriers using a rule
Automation rule settings
Dashboard and Widgets
Dashboard - basic information
Widgets - basic information
Unrated transactions widget
Negative ratings issued
Widget - Ratings
TransRisk Widget
Transparency rate widget
Active offers widget
Method of publication efficiency widget
Freights in progress widget
Most common directions widget
Performance level widget
Budget overview widget
Spot market TransBarometer widget
Accepted freights widget
Loading/unloading schedule widget
Orders funnel widget
Most active carriers widget
Top carriers widget
TransInfo Widget
Diesel fuel prices widget
What's new? widget
SDR calculator widget
Euro exchange rate widget
Trans alert widget
Dock Scheduler - Warehouse occupancy widget
Dock Scheduler - Warehouse occupancy level widget
Dock Scheduler - Daily status widget
Dock Scheduler - Average operation time widget
Dock Scheduler - Delay types widget
Dock Scheduler - Warehouse utilization widget
Body
TransRisk
(TFC) Carrier TransRisk - an independent indicator of payment credibility
(TFF) Forwarder TransRisk - an independent indicator of payment credibility
(CargoOn) TransRisk - an independent indicator of payment credibility
Mobile application
Installation and download of the Loads2GO application
Searching for load offers in Loads2GO
Search for vehicle offers in Loads2GO
Filtering freight offers in Loads2GO
(TFC - Carrier) Negotiation and acceptance of the offer in Loads2Go
(CargoOn) Negotiation and acceptance of the offer in Loads2Go
Add a vehicle offer in Loads2GO
My vehicle offers in Loads2GO
Messenger in Loads2GO
Notifications in Loads2Go
Edit your profile in Loads2GO
Settings
You are here All categories > Basic information > Logging into the account
Logging into the account
Updated 6 months ago by Jakub
Who can use this function? The function is available to all users of the Trans.eu Platform and CargoON. |
From this article you will learn:
- how to log in to your account
- how to use password reminder
- how to change password
- what is a 2-step account verification
- how account authorization works
- how login notifications from a new device work
- how to set notifications for an entitled user
How to log into my account?
- Start your Internet browser and go to: platform.trans.eu.
- Enter your current TransId number and password.
- If you do not remember your login details, please use the password reminder option.
Password reminder
- Go to Platform.trans.eu
- Click on Forgot your password?
- Enter your e-mail address provided during registration and your TransID. Don't forget to tick the reCAPTHA box.
- Click Send to receive further instructions by e-mail.
- Click the link you received to your e-mail address. A window to set a new password will appear.
- After entering the new password that meets all the requirements, click on Save new password.
- Log into the Trans.eu Platform using your new password.
Password change
To change the password for your account on the Platform, go to Settings and select My account from the list. Then open the Password and language tab.
- Enter your current password
- Enter your new password. Remember that the new password should contain min. 8 characters including one uppercase letter, one lowercase letter and one digit.
- Save changes
Secure account with 2-step verification
Account authorization on the Platform (Two Factor Authentication 2FA) is a service that protects your account against unauthorized logging into the Trans.eu Platform.
How does account authorization work?
- Log in to the Trans.eu Platform. At the first time (when the service is activated on your account), we will send you a request to enter a one-time code.
- The authorization code is sent to your e-mail / phone number (according to records in the Trans.eu database).
- When logging in, enter the code you received.
You can select the device to be added as trusted.The authorization will be saved in the cookies of your browser.
If you want to log in from another computer or another browser, the authorization process will be repeated.
Deleting cookies in your browser will also trigger the authorization process.
Once you have entered your access code correctly, you can start using the Trans.eu Platform.
Authorization code sent by SMS
If you have a mobile phone number assigned to your account, you will be able to decide during login how the authorization code will be sent to you (e-mail / SMS).
Additionally:
- the code remains unchanged for 15 minutes
- refreshing the login page does not generate a new (different) code
- sending the code again, through the same channel, is possible after 1 minute
- the code no longer contains letters, but only digits
Notifications of login from a new device
- The user who logs in for the first time from a new device receives an e-mail notification about logging in, including information from which IP address the login was made.
- This message will also appear if you log in from another browser on the same computer or in the incognito mode.
Notifications for entitled users
To turn off notifications, go to Settings and select Notifications and sounds from the list. Then open the Other modules tab. Activate notifications by clicking MY ACCOUNT and moving the switch next to the option New login to your company employee account.
The entitled user will receive notifications about the logins of employees of the company.