Basic information
Authorization process
Subscription to Trans.eu Platform
Regulations of the Trans.eu Platform
Company account
Employee accounts
Logging into the account
Trans.eu Platform notifications and sounds
Change of the Platform language
How to get access to TFC/TFF and CargoON
Overview of modules for Forwarders
Overview of modules for Carriers
TransID
Address book
Messenger
Messenger functions
Messenger settings
Contact groups on Messenger
Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON
Negotiations and acceptance of offers in the Messenger by the Carrier
Information in the chat window that the caller is on the debt exchange
Conversation archive
Freights
Operations with received freights
Management of sent freights
The freight archive
Payment term for a freight
Import of freights from a CSV file
Freight templates
Forms of freight settlement
Bulk actions on freights
Loads exchange
Add a freight offer
Delete freight offers
Searching for offers on the Freight exchange
Filter load offers
Editing filters
Search for freight offers on the map
Alerts before entering into cooperation
Pop-up menu in the exchange offer table
Offers received from a private exchange
Private freight exchange for forwarders
Humanitarian aid
Invitations to Private Exchange with a CSV file
Operations at customs clearance points
Vehicle exchange
Add a vehicle offer
Deleting a vehicle offer
Search for vehicle offers
Calculation of route costs
Adding a contact person in the vehicle offer
Additional functions of the Vehicle Exchange
Maps
Orders
Create a new order
Handling orders as an orderer
Handling orders as a contractor
Order template
Archive of orders
Monitoring
(TFC) Carrier Monitoring
(TFF) Forwarder Monitoring
(CargoON) Shipper Monitoring
Possibility to manually mark the execution of an operation at a route point
Dock Scheduler
Warehouse management
Dock management in the warehouse
Booking and time slot management
Received bookings and time slots
Employee roles in the Schedules and Bookings modules
Booking manual for the Storekeeper
Booking manual for the Security Guard
Booking templates
Sharing a time slot with a user from outside the Platform
Improvements to the Dock Scheduler module
Booking blocks
Providing weights during booking
Contractors
Invite a company to cooperation
Functions of the Contractors module
Adding a company to contractors
Creating groups of contractors
Possibility of suspending cooperation with a contractor
Fixed routes
Functions of the Fixed route modules
Send a fixed route offer to carriers
Edit a fixed route
Fixed route price/rate settings
Price a new fixed route as a carrier
Acceptance of fixed route offer by carrier
Reject a fixed route offer
Fixed routes with shippers
Assign a responsible person to a fixed route
Balancing types
Search, filter and archive fixed routes
Publication of freight offer to a fixed route
Changes in the fixed routes with carriers module
Ratings and References
Functions of the Ratings and References module
FAQ about ratings
Issued ratings
List of ratings in the exchange offer line
Payment statuses
Received ratings
References
Invoices
Fleet
History of vehicle routes and monitoring tasks
Adding a fleet and integration with telematics
Access data in telematics systems
Fleet module settings
Publishing a vehicle from the Fleet module
Enterprise reports
Reports - general information
Performance report
Benchmark report
Freights list report
Type & activity report
Negotiation report
Carrier activity report
Directions report
Savings Management report
Freights Overview report
QuickPay
Payments
Automation rules
Body
TransRisk
(TFC) Carrier TransRisk - an independent indicator of payment credibility
(TFF) Forwarder TransRisk - an independent indicator of payment credibility
(CargoOn) TransRisk - an independent indicator of payment credibility
Mobile application
Installation and download of the Loads2GO! application
Searching for load offers in Loads2GO!
Searching for vehicle offers in Loads2GO!
Filtering freight offers in Loads2GO!
(TFC - Carrier) Negotiation and acceptance of the offer in Loads2Go!
(CargoOn) Negotiation and acceptance of the offer in Loads2Go!
Add a vehicle offer in Loads2GO!
My vehicle offers in Loads2GO!
Messenger in Loads2GO!
Notifications in Loads2Go!
Edit your profile in Loads2GO!
Mobile application TransTask
How to download TransTask application?
Key functions of the application
How does Carrier monitoring using the TransTask Application work?
Adding a fleet with TransTask application
Assistant Trans.eu
Additional services
You are here All categories > Basic information > Company account
Company account
Updated 6 months ago
by
Sylwia
Editing a company profile
Changes that can be made by an employee with the administrator's role (without contacting customer service):
- adding/removing/changing a company logo
- fax number
- web address
- number of employees
- number of branches
- legal form
- company structure
- product roadmap
To make the above changes, go to:
User icon > My Company > Company profile > Edit company profile
Change of company name
To enter a new company name, please contact our customer service.
You can contact us by phone at 71 734 17 00 or by e-mail at info@trans.eu, once the changes are visible in the commercial or trade register.
Change of company address
Only customer service can add a new address to the company profile.
Please contact our customer service by phone at 71 734 17 00 or by e-mail at info@trans.eu, once the changes are visible in the commercial or trade register.
Change of company e-mail address
For security reasons, the user is not allowed to edit such data on his/her account.
Please contact our customer service by phone at 71 734 17 00 or by e-mail at info@trans.eu.
Adding documents to the company profile
- To add a document, go to My company > Documents > Add document

- Add the document by dragging the file or choosing the Click option

- You can add more attachments by clicking Add next attachment
- Fill in the mandatory data: Document type and Date of issue. Optionally, complete the Document no. and Additional information fields
After completing the information, click Save.
Adding a logo
To add a logo, go to:
User icon > My Company > Company profile > Edit company profile
Requirements for adding a logo:
- maximum size - 1 MB
- format - JPG or PNG
- maximum size - 200x150 pixels
Once authorized by the customer service team, the logo will be displayed next to your company profile.