Sending a request for references

Updated 4 months ago by Jakub

Who can use this function?

This function is available to all users of the Trans.eu and CargoON Platform.

How to request references from your contractors?

  1. You can ask for references from the companies you regularly cooperate with. Click on Ratings and References in the main menu.
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  1. From the top menu, select the Requests for references tab.
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  1. Click on the green button Request references.
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  1. In the search field, enter the name, VAT ID, or Trans ID of the company you are looking for.
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Remember! If you do not have data that will allow you to quickly find the company to which you want to send your request for references, you can use FILTERS to narrow down ​​your search.
  1. Choose the selected companies from the list and click Send a request. The company will receive an email and notification about your request.
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Go to the list of sent requests to see the following data: company name, group to which the company is assigned and the date the request was sent. Additionally, you can withdraw such a request by clicking WITHDRAW REQUEST for a specific item.

How to manage references

In the Ratings and References module, in the References tab you can filter both the references you have sent and those received from your contractors.

Select Issued to display the following information on the list:

  • REFERENCE CONTENT
  • ISSUED DATE
  • ISSUED FOR
  • ISSUER

Select Received to display the following information on the list:

  • REFERENCE CONTENT
  • RECEIVED DATE
  • ISSUER
  • VISIBILITY
Remember! Here you can both set the visibility of a given reference on your company's profile and contact the person who issued the reference.

You can also filter the references your company has received using:

  •  the search engine by entering the company's name

  • confirmed specialties marked with labels (if the issuer specified the nature of the cooperation).

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