Pallets exchange surcharge
Who can use this feature? The module is available to all users of the CargoON product line and to users of the TFF (Trans for Forwarders) product line who have the ARS add-on enabled – solutions that automate the publication of freight offers (routes and automatic rules). |
In this article you will learn:
- how to add a route offer with a pallet exchange surcharge,
- how to add a freight offer to a route with a pallet exchange surcharge.
To use surcharges, first configure them in templates. You can learn how to do this in the article Surcharge templates.
Route proposal with a pallet exchange surcharge
For the pallet exchange surcharge to be applied, it must be attached to the route's terms of cooperation.
- Go to the Routes with carriers module and click the Add route button.
- Fill in the route form. Then click the Continue and add carriers button.
- Fill in the form for adding a carrier. In the Price section, select Pallet price list.
- Click Add another surcharge.
- At this step, while setting the route terms, you can add a surcharge using a previously prepared template. If you don't have a template ready, you can add a surcharge by filling in the form.
- Click Add surcharge.
- The surcharge has been added to the form. Click Send to carriers.
- The route offer is awaiting acceptance by the carrier. In the route details, in the Price column of the carrier list, you will see the surcharge icon.
- Once the route is accepted, the status In negotiation will change to Enabled.
Adding a freight offer with publication to a route
You can add freight:
- by creating a new freight offer (the Add freight button) and selecting the route publication mode,
- by opening the details of the selected route and publishing a freight offer to it (by clicking the load icon).
- Fill in the form; mandatory fields are marked with an asterisk. The route will be suggested automatically.
- Click the Publish freight button.
You will find the freight offer in the Freights module, in the Added tab. - Once the carrier accepts the offer, its details will show the final rate including the surcharge:
Changing the surcharge value after creating an order
- To change the surcharge value, click on the avatar, go to Settings > Routes and select the surcharge you want to edit.TipYou will learn how to edit the surcharge template in the Surcharge Templates article.
- After updating the surcharge, a yellow surcharge marker indicating the change will appear in the order list.

- Clicking on the surcharge icon will show the new rate.

- In the order details, in the Change history tab, you will find information about the automatic price update.

Route proposal with a surcharge from the carrier's perspective
If the orderer includes a surcharge in the route conditions, the appropriate label will appear in the route list in the price column. Clicking on the label will show additional information related to the surcharge type and conditions.

- Click on the selected route to see its details. The fixed route window also contains surcharge labels.
- Accept the route.
Freight offers with a surcharge from the carrier's perspective.
The shipper sent you a freight offer with publication to a route
- Go to the Search Loads module. You will find the offer in the For me tab.
- Click on its details, then select See surcharges

- In the tooltip, you will find detailed information about the surcharge.

Now you can accept or reject the offer.

In the order details, in the Change history tab, you will find information about the automatic price update.
