Fuel surcharge

Updated 2 weeks ago by Małgorzata Mierzwiak

Who can use this feature?

The feature is available to all users of the CargoON line and for users of the TFF (Trans for Forwarders) product line who have enabled the ARS add-on - Freight offer publication automation solutions (Routes and automatic rules).

In this article, you will learn:

  • how to add a Route offer with a fuel surcharge,
  • how to add a freight offer to a Route with a fuel surcharge.

Surcharges allow flexible price management during the term of cooperation conditions. Thanks to this, you can better adjust the service price to the actual conditions of order execution. On an ongoing basis, you can react to, for example, changes in fuel prices, account for additional loading points, and maintain long-term cooperation stability.

To be able to use surcharges, first configure them in templates — you can find out how to do this in the article Surcharge templates.

Route proposal with a fuel surcharge

For the fuel surcharge to start being calculated, it must be linked to the Route cooperation terms.

  1. In the Routes with carriers module, select the Add route button.
  2. Complete the Route form.

  • Add carrier conditions.
  • Click the Add surcharge button.

  • If templates have been added in the settings, you can select one from the list.
  • If you do not have ready-made templates, you can add a surcharge by completing the form.

  • After selecting the appropriate option, click the Add surcharge button.

  • After adding, the surcharge will be visible in the Route form.
  • Information about the surcharge will be visible on the list and in the Route details window.

Adding a freight offer with publication to a Route

  1. On the Platform, select the Add freight button.
  2. Complete the form; mandatory fields are marked with an asterisk.
  3. Select the publication mode - Routes, select a route from the list.

  • If you want to check what prices and to which recipients the offer will be sent, click Show active companies; you will see prices including surcharges if specific conditions are met, as well as a preview of surcharge components.

  1. On the offer list, in the Publication price column, the information Different publication prices will be displayed.

  • Upon clicking, a window will display information regarding the base rate and the surcharge.

  1. In the offer details window, information regarding the publication price will also be available; clicking it will display the window shown above.

  1. After the offer is accepted by the carrier, the Surcharges item will appear in the list in the offer details window; clicking it will display information about the base price and the fuel surcharge amount.

Changing the surcharge value after creating an order

If you change the surcharge value or unit in the linked template after creating a transport order, the system will automatically update the order price, provided that the order:
- comes from a contract linked to the edited surcharge template,
- applies to dates covered by the new item in the surcharge schedule,
- has not yet been completed.

Remember that the value of the order changes, not the freight offer.
  1. To change the surcharge value, click on the avatar, go to Settings > Routes and select the surcharge you want to edit.
    You can learn how to edit a surcharge template from the Surcharge templates article.
  2. After updating the surcharge, a yellow surcharge icon informing about the change will appear on the order list.

  1. Clicking the surcharge icon will show the new rate.

  1. In the order details, under the Change history tab, you will find information about the automatic price update.

Route proposal with a surcharge from the carrier's perspective

Important
By accepting the terms of a Route with a surcharge, you agree to the possibility of updating surcharge rates over time without the need to re-accept the cooperation terms.

  • A fuel surcharge may appear in the Route terms if added by the ordering party.

In the Route list, in the price column, a label regarding the surcharge will appear, containing additional information resulting from the configured surcharge.

  • Click on the selected Route in the list to open the details window; next to the given price, an icon with the surcharge will also appear.

Freight offers with a surcharge from the carrier's perspective

  • In the search loads module, on the freight list in the publication price column, an icon informing about the surcharge, its type, and amount will also be available.

  • In the freight offer details window, under the details tab in the Surcharges section, information will also be visible.

If the shipper changes the surcharge value after you accept the freight, the order will be marked with a yellow surcharge icon on the list. This indicates that the price has been updated to reflect the surcharge applicable at the time of planned execution.

Note! The change applies to the value of the order, not the freight offer.

In the order details, under the Change history tab, you will find information about the automatic price update.


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