Sharing a time slot with a user from outside the Platform

Updated 2 weeks ago by Katarzyna

Who can use this function?

Function available to users of the CargoON product line with access to the Dock Scheduler product and the Schedules module.

From this article you will learn:

  • how to allow a carrier without an account on the Platform to make a booking in the warehouse,
  • how a carrier without an account can quickly make a booking in your warehouse.

Shipper - share a time slot with a carrier without an account

As an ordering party, you can send a booking to contractors who do not have an account on the Platform.

  1. Click on the Add time slot button in the Schedules module.
Step 1 image
  1. Complete the form to add a time slot. Click on User without an account above the carrier selection box.
Step 2 image
  1. Fill in the additional fields: Company name and E-mail.
    Make sure you enter the correct e-mail address.
Step 3 image
  1. When you are finished, click Save.
    Information about creating the time slot will be sent to the address you provided in the form.
Step 4 image
  1. Go to the Time slots tab.
    Time slots sent to carriers without an account on the Platform are marked with an envelope icon.

Carrier - make a booking for a carrier without an account

Below you will find instructions on how to proceed when trying to make a booking. is having difficulty booking correctly, you can send them a link to this page.

Once you have created a time slot and shared it with a carrier outside of the Platform - they will receive an e-mail from us at the address you provided with the title: New time slot.

  1. To get to the booking page and see their time slot, the carrier must click on Book in the e-mail body.
Step 6 image

  1. The carrier will be redirected to a page with the time slot.

To confirm the booking, the carrier must:

  • select the booking time,
  • provide the vehicle number,
  • accept the Dock Scheduler terms of use.

As an option, the carrier can:

  • select a dock in the warehouse to be booked,
  • provide the semi-trailer number,
  • enter the driver's name and/or add the second driver.

If the carrier is a subcontractor, they can tick this option.

If your contractor hasn't received an e-mail, ask them to check the SPAM folder in their mailbox.
  1. Once the data has been entered, the carrier should click the Book button.

As a result, the booking created from the time slot was created for the carrier that does not have an account on the Platform.

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