Changing order arrangements after acceptance as a carrier
Who can use this function? This function is available to users of the carrier product line (TFC - Trans for Carriers) and freight forwarding (TFF - Trans for Forwarders). |
From this article you will learn:
- when you can propose and implement changes to an order with previously accepted arrangements,
- which changes do not require the other party's acceptance.
How to change order arrangements and send them to the contractor
To change the arrangements of an accepted order, follow these steps:
- From the list, select the order for which you want to change the arrangements.
- In the order row, click three dots and select Modify order arrangements from the list.

- You can change arrangements in the order details window as well. Click More, then select Modify order arrangements from the list.

- In the order arrangements window, make the changes and send them to the contractor.

- In the order details window:
- information about changes waiting for confirmation will appear
- you can review the proposed changes that have been sent.

- In the change proposal preview, you can:
- Edit your own proposal

- Cancel proposed changes

- If the contractor responds to your proposed changes, a window will automatically appear on the screen. Additionally, you will receive an email with information.
- You can use the available options:
- Propose a new rate and send your proposal to the contractor

- Confirm the proposal.
- Reject the proposal.

- Remind me: specify when the information should be displayed again.

- Decisions to be made later are available in the Decision panel. Click the icon to view details.

- Check the list of decisions in which you can perform the actions described above.


How to respond to changes of the arrangements proposed by the Contractor
- If the contractor confirms or rejects the proposed changes, the information will appear in the Changes history tab.

- If the contractor sends their proposal, you can, just like above:
- propose a new rate,
- reject or confirm the changes
- postpone the decision
Changes to order conditions that do not require the carrier's consent
Not all changes of the order arrangements require consent of the carrier. Such changes include:
- Changing the reference number by the contractor is automatically accepted and does not require confirmation from the carrier.
- Changing the operation location distance to small distances (up to 10 km).
