Company Verification Process

See how the authorization process works before access to the Trans.eu Platform is granted

Updated 1 month ago by Ania

Regulations of the Trans.eu Platform

Here you will find the Trans.eu Platform regulations of 30.04.2021 as well as customer service contact details.

Updated 1 month ago by Ania

Contact Trans.eu

The fastest way to contact us is in writing: via Helpchat in the messenger on the Platform or by email at info@trans.eu. The hotline is available only to customers from Poland. Who can use this featu…

Updated 6 days ago

How to get access to TFC/TFF and CargoON

From this article you will learn how to order access to the Trans.eu Exchange and how to order additional products for CargoON

Updated 1 day ago by Ania

Trans.eu Pricing Update 2026 – FAQ

1. When do the new prices take effect? TFF and TFS (CargoON) – from April 1, 2026 TFC – from June 1, 2026 The new prices apply to new customers from that date and to existing customers from their nex…

Updated 3 months ago

Product plan

Check your Trans.eu Product plan: access status, agreement terms, next invoice, micropayments, and how to cancel your subscription in My company.

Updated 22 hours ago by Ania

How to submit a termination notice on the Trans.eu Platform

Learn how to submit a termination notice yourself.

Updated 3 days ago by Katarzyna

How to Pay an Invoice Issued in EUR

Who should read this article? This article is intended for people responsible for payments and accounting at companies using the Trans.eu Platform and CargoON.. In this article you will learn: how to…

Updated 4 months ago

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