Messenger settings

Updated 2 days ago by Małgorzata

Who can use this function?

This function is available to all users of the Platform and CargoON.

Open conversation window settings

To go to the settings:

  1. Click on Avatar > Settings;
  2. Select Messenger from the left-hand menu

Specify whether to display new conversation windows:

  • in a separate window or within current browser tab
  • on the right/left

  • on the bar and in the list of recent messages or only in the list

In case of the on the bar and in the list of recent messages option:

When opening subsequent conversation windows, their thumbnails appear on the bar at the bottom of the screen along with information about the conversation context.

The conversation management icon appears next to the thumbnails, regardless of how many conversations you are having.

The conversation management icon is very useful in at least 2 situations:

  1. When you want to close all windows on the messenger bar at once.
  2. When you are having a lot of conversations at the same time and want to see new replies from your contacts in a clear way. If there are too many conversations to be properly visible on the bar - a convenient list will be created.

Status settings on the messenger

To set a status:

  1. Click on Avatar > Set description in Messenger
  1. Type in a description and Save
  1. View the description on the messenger

To change the status:

  1. Click on Avatar > on the status you have set previously
  1. Delete the content of the previous status, type in the new information and Save

Popping out the conversation window

Open the conversation window > Click the arrow in the conversation window

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