Subscription to Trans.eu Platform
Regulations of the Trans.eu Platform
Logging into the account
Trans.eu Platform notifications and sounds
Change of the Platform language
How to get access to TFC/TFF and CargoON
Overview of modules for Forwarders
Overview of modules for Carriers
Contact groups on Messenger
Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON
Negotiations and acceptance of offers in the Messenger by the Carrier
Information in the chat window that the caller is on the debt exchange
Operations with received freights
Management of sent freights
The freight archive
Payment term for a freight
Import of freights from a CSV file
Forms of freight settlement
Bulk actions on freights
Add a freight offer
Delete freight offers
Searching for offers on the Freight exchange
Filter load offers
Search for freight offers on the map
Alerts before entering into cooperation
Pop-up menu in the exchange offer table
Offers received from a private exchange
Private exchange for CargoON
Operations at customs clearance points
Add a vehicle offer
Deleting a vehicle offer
Search for vehicle offers
Calculation of route costs
Adding a contact person in the vehicle offer
Additional functions of the Vehicle Exchange
(TFC) Carrier Monitoring
(TFF) Forwarder Monitoring
(CargoON) Shipper Monitoring
Possibility to manually mark the execution of an operation at a route point
Dock management in the warehouse
Booking and time slot management
Received bookings and time slots
Storekeeper and security guard roles in the booking process
Booking manual for the Storekeeper
Booking manual for the Security Guard
Sharing a time slot with a user from outside the Platform
Improvements to the Dock Scheduler module
Invite a company to cooperation
Functions of the Contractors module
Adding a company to contractors
Creating groups of contractors
Possibility of suspending cooperation with a contractor
Functions of the Fixed route modules
Send a fixed route offer to carriers
Edit a fixed route
Fixed route price/rate settings
Price a new fixed route as a carrier
Acceptance of fixed route offer by carrier
Reject a fixed route offer
(TFC) Fixed routes for the Carrier
Assign a responsible person to a fixed route
Search, filter and archive fixed routes
Ratings and References
Functions of the Ratings and References module
FAQ about ratings
List of ratings in the exchange offer line
History of vehicle routes and monitoring tasks
Adding a fleet and integration with telematics
Access data in telematics systems
Fleet module settings
Publishing a vehicle from the Fleet module
Reports - general information
Freights list report
Type & activity report
Carrier activity report
Savings Management report
(TFC) Carrier TransRisk - an independent indicator of payment credibility
(TFF) Forwarder TransRisk - an independent indicator of payment credibility
(CargoOn) TransRisk - an independent indicator of payment credibility
Let's talk about Trans
Installation and download of the Loads2GO! application
Searching for load offers in Loads2GO!
Searching for vehicle offers in Loads2GO!
Filtering freight offers in Loads2GO!
(TFC - Carrier) Negotiation and acceptance of the offer in Loads2Go!
(CargoOn) Negotiation and acceptance of the offer in Loads2Go!
Add a vehicle offer in Loads2GO!
My vehicle offers in Loads2GO!
Messenger in Loads2GO!
Notifications in Loads2Go!
Edit your profile in Loads2Go!
Mobile application TransTask
How to download TransTask application?
Key functions of the application
How does Carrier monitoring using the TransTask Application work?
Adding a fleet with TransTask application
You are here All categories > Messenger > Messenger settings
Updated 2 months ago by Anna
Open conversation window settings
To go to the settings:
- Click on Avatar > Settings;
- Select Messenger from the left-hand menu
Specify whether to display new conversation windows:
- in a separate window or within current browser tab
- on the right/left
- on the bar and in the list of recent messages or only in the list
In case of the on the bar and in the list of recent messages option:
When opening subsequent conversation windows, their thumbnails appear on the bar at the bottom of the screen along with information about the conversation context.
The conversation management icon appears next to the thumbnails, regardless of how many conversations you are having.
The conversation management icon is very useful in at least 2 situations:
- When you want to close all windows on the messenger bar at once.
- When you are having a lot of conversations at the same time and want to see new replies from your contacts in a clear way. If there are too many conversations to be properly visible on the bar - a convenient list will be created.
Status settings on the messenger
To set a status:
- Click on Avatar > Set description in Messenger
- Type in a description and Save
- View the description on the messenger
To change the status:
- Click on Avatar > on the status you have set previously
- Delete the content of the previous status, type in the new information and Save
Popping out the conversation window
Open the conversation window > Click the arrow in the conversation window