Basic information
Authorization process
Subscription to Trans.eu Platform
Regulations of the Trans.eu Platform
Company account
Employee accounts
Logging into the account
Trans.eu Platform notifications and sounds
Messenger
Messenger functions
Messenger settings
Contact groups on Messenger
(CargoOn) Negotiations and acceptance of offers in the Messenger by the Shipper
Negotiations and acceptance of offers in the Messenger by the Carrier
Information in the chat window that the caller is on the debt exchange
Freights
Operations with received freights
Management of sent freights
The freight archive
Payment term for freight
Import of freights from a CSV file
Loads exchange
Adding freight offers
Deleting freight offers
Searching for freight offers
Warnings before entering into cooperation
Offers received from a private exchange
How to add a freight offer?
Vehicle exchange
Adding a vehicle offer
Deleting a vehicle offer
Searching for vehicle offers
Calculation of route costs
Adding a contact person in the vehicle offer
Orders
Monitoring
(TFC) Carrier Monitoring
(TFF) Forwarder Monitoring
(CargoOn) Shipper Monitoring
Possibility to manually mark the execution of an operation at a route point
Maps
Fleet
History of vehicle routes and monitoring tasks
Adding a fleet and integration with telematics
Access data in telematics systems
Fleet module settings
Publishing a vehicle from the Fleet module
Fixed routes
(TFS) Fixed routes for the Shipper
(TFC) Fixed routes for the Carrier
(TFF) Fixed routes for the Forwarder as the Shipper
(TFF) Fixed routes for the Freight Forwarder as the Carrier
Body
Automation rules
Contractors
Functions of the Contractors module
Adding company to contractors
Creating groups of contractors
Possibility of suspending cooperation with a contractor
Ratings and References
Functions of the Ratings and References module
FAQ about ratings
Issued ratings
List of ratings in the exchange offer line
Payment statuses
Received ratings
References
Payments
Invoices
TransRisk
(TFC) Carrier TransRisk - an independent indicator of payment credibility
(TFF) Forwarder TransRisk - an independent indicator of payment credibility
(CargoOn) TransRisk - an independent indicator of payment credibility
Dock Scheduler
Dock Scheduler for Carriers
Dock Scheduler for Shippers
Storekeeper and security guard roles in the booking process
Booking manual for the Storekeeper
Booking manual for the Security Guard
Let's talk about Trans
Additional services
Assistant Trans.eu
Mobile application
Installation and download of the application Loads2Go!
Searching for load offers in Loads2GO!
Searching for vehicle offers in Loads2GO!
Filtering freight offers in Loads2Go!
(TFC - Carrier) Negotiation and acceptance of the offer in Loads2Go!
(CargoOn) Negotiation and acceptance of the offer in Loads2Go!
Adding a freight offer in Loads2GO!
Adding a vehicle offer in Loads2GO!
My vehicle offers in Loads2Go!
Messenger in Loads2GO!
Notifications in Loads2Go!
Editing the profile in Loads2Go!
Mobile application TransTask
You are here All categories > Messenger > Messenger settings
Messenger settings
Updated 1 week ago
by
Anna
Open conversation window settings
To go to the settings:
- Click on Avatar > Settings;
- Select Messenger from the left-hand menu
Specify whether to display new conversation windows:
- in a separate window or within current browser tab
- on the right/left

- on the bar and in the list of recent messages or only in the list

In case of the on the bar and in the list of recent messages option:
When opening subsequent conversation windows, their thumbnails appear on the bar at the bottom of the screen along with information about the conversation context.

The conversation management icon appears next to the thumbnails, regardless of how many conversations you are having.

The conversation management icon is very useful in at least 2 situations:
- When you want to close all windows on the messenger bar at once.
- When you are having a lot of conversations at the same time and want to see new replies from your contacts in a clear way. If there are too many conversations to be properly visible on the bar - a convenient list will be created.

Status settings on the messenger
To set a status:
- Click on Avatar > Set description in Messenger

- Type in a description and Save

- View the description on the messenger

To change the status:
- Click on Avatar > on the status you have set previously

- Delete the content of the previous status, type in the new information and Save

Popping out the conversation window
Open the conversation window > Click the arrow in the conversation window
