Subscription to Trans.eu Platform
Regulations of the Trans.eu Platform
Logging into the account
Trans.eu Platform notifications and sounds
Change of the Platform language
Overview of modules for Forwarders
Contact groups on Messenger
(CargoOn) Negotiations and acceptance of offers in the Messenger by the Shipper
Negotiations and acceptance of offers in the Messenger by the Carrier
Information in the chat window that the caller is on the debt exchange
Operations with received freights
Management of sent freights
The freight archive
Payment term for freight
Import of freights from a CSV file
How to add a freight offer?
Deleting freight offers
Searching for freight offers
Warnings before entering into cooperation
Offers received from a private exchange
Private exchange for CargoON
Adding a vehicle offer
Deleting a vehicle offer
Searching for vehicle offers
Calculation of route costs
Adding a contact person in the vehicle offer
(TFC) Carrier Monitoring
(TFF) Forwarder Monitoring
(CargoON) Shipper Monitoring
Possibility to manually mark the execution of an operation at a route point
Dock Scheduler for Shippers
Dock Scheduler for Carriers
Storekeeper and security guard roles in the booking process
Booking manual for the Storekeeper
Booking manual for the Security Guard
Sharing a time slot with a user from outside the Platform
Functions of the Contractors module
Adding company to contractors
Creating groups of contractors
Possibility of suspending cooperation with a contractor
Ratings and References
Functions of the Ratings and References module
FAQ about ratings
List of ratings in the exchange offer line
History of vehicle routes and monitoring tasks
Adding a fleet and integration with telematics
Access data in telematics systems
Fleet module settings
Publishing a vehicle from the Fleet module
Reports - general information
Type & activity report
Carrier activity report
(TFC) Carrier TransRisk - an independent indicator of payment credibility
(TFF) Forwarder TransRisk - an independent indicator of payment credibility
(CargoOn) TransRisk - an independent indicator of payment credibility
Let's talk about Trans
Installation and download of the application Loads2Go!
Searching for load offers in Loads2GO!
Searching for vehicle offers in Loads2GO!
Filtering freight offers in Loads2Go!
(TFC - Carrier) Negotiation and acceptance of the offer in Loads2Go!
(CargoOn) Negotiation and acceptance of the offer in Loads2Go!
Adding a freight offer in Loads2GO!
Adding a vehicle offer in Loads2GO!
My vehicle offers in Loads2Go!
Messenger in Loads2GO!
Notifications in Loads2Go!
Editing the profile in Loads2Go!
Mobile application TransTask
How to download TransTask application?
Key functions of the application
How does Carrier monitoring using the TransTask Application work?
Adding a fleet with TransTask application
Updated 3 weeks ago by Anna
Open conversation window settings
To go to the settings:
- Click on Avatar > Settings;
- Select Messenger from the left-hand menu
Specify whether to display new conversation windows:
- in a separate window or within current browser tab
- on the right/left
- on the bar and in the list of recent messages or only in the list
In case of the on the bar and in the list of recent messages option:
When opening subsequent conversation windows, their thumbnails appear on the bar at the bottom of the screen along with information about the conversation context.
The conversation management icon appears next to the thumbnails, regardless of how many conversations you are having.
The conversation management icon is very useful in at least 2 situations:
- When you want to close all windows on the messenger bar at once.
- When you are having a lot of conversations at the same time and want to see new replies from your contacts in a clear way. If there are too many conversations to be properly visible on the bar - a convenient list will be created.
Status settings on the messenger
To set a status:
- Click on Avatar > Set description in Messenger
- Type in a description and Save
- View the description on the messenger
To change the status:
- Click on Avatar > on the status you have set previously
- Delete the content of the previous status, type in the new information and Save
Popping out the conversation window
Open the conversation window > Click the arrow in the conversation window