SafePay

Updated 9 hours ago by Ania

Who can use the SafePay service?

The service is available to users in the role of carrier.

From this article you will learn:

  • what the SafePay service is
  • how to use the service
  • where the SafePay label is displayed on the Platform

What is the SafePay service

SafePay is a new service available on the Trans.eu Platform that increases the financial security of carriers. It ensures that you will receive payment for completed transport if you cooperate with a contractor marked with the SafePay symbol.

If the client fails to pay, the funds – in accordance with the service terms – are disbursed by our partner Pactus.eu. It is a simple solution that allows carriers to focus on fulfilling orders without worrying about timely payments.

The SafePay service is executed after the payment due date.

How the SafePay service works

The process of using SafePay is fast and transparent:

  1. Conclude a transaction with a contractor marked with the SafePay symbol on the Platform.
  2. Complete the order and issue an invoice.
  3. Find the freight on the accepted offers list and click the “€” icon, then Submit the invoice to SafePay.
  4. Submit an online payout request through the form in the Pactus Client Panel.
  5. Receive the payout of funds.

SafePay label on the Platform

To easily identify and use the service, the SafePay symbol and related information appear in several places on the Platform:

  • Create freight form – an information bar is displayed for companies with a positive SafePay verification status (Forwarder role).
  • Advanced search filters – in the Payment reliability section you can select the SafePay option, then click Search to view results.

  • Offer list (Search loads module) – the SafePay label appears in the Publication price section.

  • Offer details (drawer) – in the Basic information section under Date of payment.


How Did We Do?

UP!
Powered by HelpDocs (opens in a new tab)