Messenger - HelpDocs

Messenger functions

Learn how to turn on the messenger, check the conversation history or translate messages.

Updated 1 month ago by Małgorzata

Messenger settings

Learn how you can set your messenger options.

Updated 4 months ago by Małgorzata

Contact groups in the Messenger

Learn how to create contact groups in the Messenger and add new users to them.

Updated 2 months ago by Małgorzata

Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON

From this article you will learn how to: - negotiate, accept or reject offers - propose your price - withdraw offers - negotiate with several carriers at the same time

Updated 5 months ago by Małgorzata

Negotiations and acceptance of offers in the Messenger by the Carrier

From this article you will learn: - how to propose and negotiate a rate - how the shipper can react to your offer - how to accept or reject an offer - how to withdraw an offer

Updated 2 months ago by Małgorzata

Information in the chat window that the caller is on the debt exchange

In the Messenger you may find information whether a given company has liabilities on the debt exchange.

Updated 4 months ago

Conversation archive

From this article you will learn how to: - search for a conversation in the archive - export a conversation to a PDF file

Updated 2 months ago by Małgorzata