Contractors - HelpDocs

Authorization process

Regulations of the Trans.eu Platform

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How to get access to TFC/TFF and CargoON

Trans.eu Pricing Update 2026 – FAQ

How to Pay an Invoice Issued in EUR

Company account

Employee accounts

Logging into the account

TransID

Overview of modules for Forwarders

Overview of modules for Carriers

Overview of modules for Shippers

Messenger functions

Messenger settings

Contact groups in the Messenger

Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON

Negotiations and acceptance of offers in the Messenger by the Carrier

Information in the chat window that the caller is on the debt exchange

Conversation archive

Decisions to be made module

Decisions to make - confirmation of the transaction

Decisions in the Panel - Accepting a fixed route

Management of sent freights

The freight archive

Payment term for a freight

Import of freights from a CSV file

Freight templates

Multifreight - handling the function by the contractor

Multifreight - handling the function by the carrier

Forms of freight settlement

Bulk actions on freights

Limited quantity

Creating a freight offer for bulk materials

Freight Negotiation Management - Principal

Quick Filling - how to use automatic freight creation

Internal negotiations in the company publishing the freight

Add a freight offer

Delete freight offers

Searching for offers on the freight exchange

Filter load offers

Editing filters

Search for freight offers on the map

Cost calculation on the Load exchange

Alerts before entering into cooperation

Pop-up menu in the exchange offer table

Offers received from a private exchange

Private freight exchange for forwarders

Humanitarian aid

Direct offers - Carrier

Invitations to Private Exchange with a CSV file

Operations at customs clearance points

Block direct offers from selected users

Direct offers as a principal

Concluding transactions - carrier

Concluding transactions - contractor

Add a vehicle offer

Deleting a vehicle offer

Search for vehicle offers

Calculation of route costs

Adding a contact person in the vehicle offer

Additional functions of the Vehicle Exchange

Dashboard - basic information

Widgets - basic information

Unrated transactions widget

Negative ratings issued

Widget - Ratings

TransRisk Widget

Transparency rate widget

Active offers widget

Method of publication efficiency widget

Freights in progress widget

Most common directions widget

Last posted load widget

Missed opportunities widget

One-Sided Transaction Confirmation Widget

Performance level widget

Budget overview widget

Responses widget

TransBarometer widget

Accepted freights widget

Arrival time prediction widget

Loading/unloading schedule widget

Orders funnel widget

Most active carriers widget

Top carriers widget

Punctuality rate widget

Orders amendments widget

TransInfo Widget

Bans widget

Border Traffic widget

Diesel fuel prices widget

Euro exchange rate widget

My activity widget

SDR calculator widget

Trans alert widget

What's new? widget

Dock Scheduler - Warehouse occupancy widget

Dock Scheduler - Warehouse occupancy level widget

Dock Scheduler - Daily status widget

Dock Scheduler - Average operation time widget

Dock Scheduler - Delay types widget

Dock Scheduler - Warehouse utilization widget

FAQ - Visibility Monitoring

Functions and use of the Transports in realization module

Handling the freight with monitoring as a client

Handling freight with monitoring as a contractor

Handling freight and order with monitoring as a client

Handling freight and order with monitoring as a contractor

Map view

Badges for carrier

Notification and incident panel

Handling bookings in the Transports in realization module

Settings in the Transports in realization module

Sharing monitoring

On-demand Monitoring

Create a new order

Handling orders as a contractor

Handling orders as a carrier

Settings and Order template

Archive of orders

Automation of the request for entry execution data before sending order terms

Changing order arrangements after acceptance as a contractor

Changing order arrangements after acceptance as a carrier

Booking statuses visible in orders

Adding and verifying additional costs

Adding and verifying attachments

Settlement of the rate per kilometer – Contractor

Settlement of the rate per kilometer - Principal

View road restrictions and postcodes on the map

Best Route Assistant

Navigation in the Schedules module

Employee roles in the Schedules module

Warehouse management

Dock management in the warehouse

Time slot management

Booking management

Booking templates

Booking blocks

Handling attachments in bookings and time slots by the shipper

Providing weights during booking

Sharing a time slot with a user from outside the Platform

Booking manual for the Storekeeper

Booking manual for the Security Guard

Import of time slots and bookings

Forwarding Time Slots and Bookings - Shipper

Assigning multiple time slots to a booking - Shipper

Time slots cycles

Received bookings and time slots

Booking in Loads4DRIVER - instructions for the driver

Employee roles in the Bookings module

Forwarding received time slots and bookings

Assigning multiple time slots to a booking - Carrier

Module Contractors - how to use it

Invite a company to cooperation

Browsing contractors' data

Managing contractors

Limiting cooperation with contractors

Managing contractor groups

Managing private exchanges

Functions of the Fixed route modules

Fixed routes with carriers

Fixed route price/rate settings

Balancing types

Fixed route management

Publication of freight offer to a fixed route

Fixed routes with shippers

Freight offers on fixed routes

Surcharge templates

Fuel surcharge

Weekday surcharge

Pallets exchange surcharge

Surcharge for additional operation point

(CargoON) Shipper Automation rules

Adding an automation rule

Publication of freight and searching for carriers using a rule

Automation rule settings

Invoices module

Fleet module settings

Adding vehicles to the fleet

Publishing a vehicle from the Fleet module

Reports - general information

Freights Overview report

Performance report

Type & activity report

Carrier activity report

Freights list report

Benchmark report

Directions report

Savings Management report

Negotiations report

On Time In Full (OTIF) report

Orders list Report

Report - Carrier On Time (Dock Scheduler)

Operation timeline report (Dock Scheduler)

Warehouse utility report - Dock Scheduler

Time slots (Dock Scheduler) report

Booking List (Dock Scheduler) Report

Functions of the Ratings and References module

Issued ratings

List of ratings in the exchange offer line

Payment statuses

Received ratings

References

Sending a request for references

Sending a request for a rating to the contractor

FAQ about ratings

Factoring

Debt collection

Financing - Bonabanco

SafePay

How to download an invoice

Trans.eu Platform notifications and sounds

Change of the Platform language

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Address book

Report a suggestion or problem form

(TFC) Carrier TransRisk - an independent indicator of payment credibility

(TFF) Forwarder TransRisk - an independent indicator of payment credibility

(CargoOn) TransRisk - an independent indicator of payment credibility

Vehicle sizes and body types

Installation and download of the Trans.eu application

Searching for load offers in Trans.eu application

Search for vehicle offers in Trans.eu mobile application

Filtering freight offers in Trans.eu application

(TFC - Carrier) Negotiation and acceptance of the offer in Trans.eu application

(CargoOn) Negotiation and acceptance of the offer in Trans.eu application

Add a vehicle offer in Trans.eu application

My vehicle offers in Trans.eu

Notifications in Trans.eu application

Edit your profile in Trans.eu application

You are here All categories > Contractors

Module Contractors - how to use it

Learn how to view contractors' data.

Updated 3 months ago by Katarzyna

Invite a company to cooperation

From this article you will learn how to: - search for a company on the platform - invite a company to cooperation on the platform - accept an invitation to cooperation - invite a company to the private exchange

Updated 2 months ago by Katarzyna

Browsing contractors' data

Learn how to browse contractors' data.

Updated 3 months ago by Katarzyna

Managing contractors

See how you can build, organize and manage your contractor database.

Updated 3 months ago by Katarzyna

Limiting cooperation with contractors

See how to suspend or end cooperation with a Contractor.

Updated 2 months ago by Katarzyna

Managing contractor groups

Learn how to create and manage contractor groups.

Updated 2 months ago by Katarzyna

Managing private exchanges

Find out how you can manage private groups within the Contractors module.

Updated 3 months ago by Katarzyna

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