Authorization process

See how the authorization process works before access to the Trans.eu Platform is granted

Updated 2 months ago by Jakub

Subscription to Trans.eu Platform

Learn how to download and pay invoices from Trans.eu. Find out more about restoring access to the exchange and the online contract.

Updated 2 months ago by Sylwia

Regulations of the Trans.eu Platform

Here you will find the Trans.eu Platform regulations of 30.04.2021 as well as customer service contact details.

Updated 5 months ago by Sylwia

Company account

How to change company details, add documents and logo to the company profile.

Updated 5 months ago by Sylwia

Employee accounts

From this article you will learn: - how to add an employee account - what are the roles and accesses on the Platform account, what is a technical account - how to change settings on an employee's account - how to activate or delete an account

Updated 2 days ago by Małgorzata

Logging into the account

Learn: how to log into your account, remind or change your password and how account security (2FA) works

Updated 3 weeks ago by Jakub

Trans.eu Platform notifications and sounds

Learn how to set up notifications and sounds on the load exchange, in the messenger and your browser.

Updated 4 months ago by Jakub

Change of the Platform language

Learn how to change your Platform language settings.

Updated 6 months ago by Szczepan

How to get access to TFC/TFF and CargoON

From this article you will learn how to order access to the Trans.eu Exchange and how to order additional products for CargoON

Updated 1 month ago by Ania

Overview of modules for Forwarders

From this article you will learn: - what functions are available in each module of the Trans.eu Platform

Updated 2 months ago by Jakub

Overview of modules for Carriers

From this article you will learn: - what functions are available in each module of the Trans.eu Platform - what are the main modules of the Trans.eu Platform

Updated 2 hours ago by Małgorzata

TransID

Find out what a unique TransID number is.

Updated 3 days ago by Katarzyna

Address book

Learn how to manage an address book shared by a company account.

Updated 1 month ago by Katarzyna

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