Contact groups in the Messenger
Updated 1 month ago
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Małgorzata
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Who can use this function? This function is available to all users of the Trans.eu Platform and CargoON. |
Creating groups of contacts in the Messenger
You can create a group in three ways:
- In the Messenger:
- go to the Contacts tab,
- click the All button next to the search window,
- click Manage groups in the drop-down list.
- In the Messenger, next to a person's name:
- in the Contacts tab, search for the user,
- click the three dots icon next to the person's name,
- in the drop-down list, select Add to group > Manage groups.
- In the chat window in the Messenger:
- click on the person icon,
- select Manage groups from the drop-down list.
Managing groups
Regardless of which method (described above) you choose, you will go to the next step, where you can add, edit or delete a group.
- To add a group, click the green button Add group, then enter the group name and click Save.
- To change the group name, click Edit, then make your changes and click Save.
- To delete a group, click Delete on the selected item.
Adding a user to a contact group in the Messenger
You can only add a user to a group if they are already on your contact list.
You can add a selected user to a previously created group in two ways:
- In the Messenger:
- search for the user,
- click the three dots icon next to their name,
- select the group you want to add them to from the drop-down list.
- In the chat window:
- click on the person icon,
- select the group you want to add them to from the drop-down list.
Tags inform you about groups the user has been assigned to.
- In the chat window, a tag with the name of the group to which the person has been assigned will appear below their name.
- If a person is added to more than 2 groups, an additional tag will appear in the chat window indicating the number of other groups the user is a member of. Hovering over this tag will display the names of the other groups.
Users assigned to groups in the Messenger
You can view information about the number of people assigned to a given group in three places:
- In the Manage groups window (which you can access using the three methods described at the very beginning), in the Number of contacts column.
- In the chat window:
- click on the person icon,
- in the drop-down list, next to each group name, you will see the number of people in that group in brackets
- In Messenger, in the Contacts tab:
- next to the search bar, click All,
- you will see a list of groups, along with the number of members in each group displayed in brackets.
- Click on a specific group to see only its members and limit filtering within that group.
