Messenger in Loads2GO

Updated 1 month ago by Małgorzata

There is a quick way to talk to your contractors about negotiated offers. 

Messenger settings

Select the default method of conversation.

  1. Go to the settings. Click on the three dots and then select "Messenger settings".  
  2. Choose an application: 
  • Loads2GO - messenger built into the application (for Android and IOS)
  • TransMessenger - application for mobile devices (only for Android)

Loads2GO messenger

To launch the messenger, click on the icon in the bottom menu:

Select the tab of your interest:

  1. All - all the conversations you have about offers
  2. Under negotiation - offers you are negotiating or that are pending acceptance
  3. Accepted - offers that are accepted
  4. Archive - archived offers (unloading time expired; interlocutor did not respond to an offer). 
In each tab you can use filters to refine your view. 

Conversation in Loads2GO messenger

  1. Next to each offer there is a conversation icon > click on it to start chatting.

  1. Loads2GO messenger will run
  2. In the conversation window you can negotiate a rate or start a conversation with a contractor
  • to accept the rate: click the Negotiate button and then Accept. 
  • to propose your own rate: enter your proposal and click on Negotiate

  • Start a conversation
  • Enter the message and send it to the contractor

New unread messages are marked with a blue dot

All conversations held via Loads2GO messenger will be visible on the Platform.

  1. If you receive a reply from the contractor, we will send you a notification.
  2. To switch to the Loads2GO messenger at any time, click on the conversation icon in the bottom menu.

Downloading and installing TransMessenger

  1. Search for TransMessenger in the Google Play store or click here
  2. Click Install
  3. Google Play installs the application
  4. Run the application
  5. Log in using your Trans ID and password

Conversation in TransMessenger

  1. You'll see a conversation icon next to the details of each offer - click on it to start chatting.

  1. TransMessenger will run
  2. Start a conversation with the contractor by typing your message in the marked field
All conversations held via TransMessenger will be visible on the Platform.
  • If you receive a reply from the contractor, we will send you a notification.
  • To switch to TransMessenger at any time, click on the conversation icon in the bottom menu.

TransMessenger user guide

  1. Every conversation you have is available in the first tab of the application. Click on one of them to start chatting.

  1. If the conversation concerns a particular offer, you'll see its context.
  1. The middle tab contains messages grouped by context.
    The number in the cloud lets us know how many replies we have received to the published offer. Click to view the details.

  1. The third tab is your list of contacts. Click on one of them to start a conversation.

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