Messenger settings
Learn how you can set your messenger options.
Messenger in Loads2GO
Learn more about TransMessenger, which allows you to chat with your contractor in Loads2GO mobile application
Contact groups in the Messenger
Learn how to create contact groups in the Messenger and add new users to them.
Messenger functions
Learn how to turn on the messenger, check the conversation history or translate messages.
Information in the chat window that the caller is on the debt exchange
In the Messenger you may find information whether a given company has liabilities on the debt exchange.
Trans.eu Platform notifications and sounds
From this article you will learn: how to set notifications and sounds how notifications work in the Search loads module how notifications work in the messenger how notifications work in the notification panel
Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON
From this article you will learn how to: - negotiate, accept or reject offers - propose your price - withdraw offers - negotiate with several carriers at the same time
Negotiations and acceptance of offers in the Messenger by the Carrier
From this article you will learn: - how to propose and negotiate a rate - how the shipper can react to your offer - how to accept or reject an offer - how to withdraw an offer
Direct offers - Forwarder
In this article you will learn how to publish direct offers using the Add freight button and how to publish direct offers from messenger.
Conversation archive
From this article you will learn how to: - search for a conversation in the archive - export a conversation to a PDF file
Concluding transactions - contractor
From this article you will learn: -how to negotiate and conclude transactions during the publication of the offer -how to confirm transactions after the publication of the offer ends -how to start the process of evaluating the contractor
Employee accounts
From this article you will learn: - how to add an employee account - what are the roles and accesses on the Platform account, what is a technical account - how to change settings on an employee's account - how to activate or delete an account
Handling the freight with monitoring as a client
From this article, you will learn how to add a freight offer with a monitoring requirement and how to handle a transport task.
Freights Overview report
With the Freights Overview report, you will get a summary of all your company's activity in the Freights module.
Block direct offers from selected users
From this article you will learn: -how to block and unblock a user -how to block and unblock receiving unwanted messages, SMS and direct offers
