Messenger settings
Learn how you can set your messenger options.
Messenger functions
Learn how to turn on the messenger, check the conversation history or translate messages.
Messenger in Loads2GO
Learn more about TransMessenger, which allows you to chat with your contractor in Loads2GO mobile application
Contact groups in the Messenger
Learn how to create contact groups in the Messenger and add new users to them.
Information in the chat window that the caller is on the debt exchange
In the Messenger you may find information whether a given company has liabilities on the debt exchange.
Negotiations and acceptance of offers in the Messenger by the Carrier
From this article you will learn: - how to propose and negotiate a rate - how the shipper can react to your offer - how to accept or reject an offer - how to withdraw an offer
Negotiation and acceptance of offers in the messenger - forwarders (TFF) and CargoON
From this article you will learn how to: - negotiate, accept or reject offers - propose your price - withdraw offers - negotiate with several carriers at the same time
Trans.eu Platform notifications and sounds
From this article you will learn: how to set notifications and sounds how notifications work in the Search loads module how notifications work in the messenger how notifications work in the notification panel
Direct offers - Forwarder
In this article you will learn how to publish direct offers using the Add freight button and how to publish direct offers from messenger.
Type & activity report
See the Type & activity graph to learn which channels are used to negotiate the freights published by your employees.
Conversation archive
From this article you will learn how to: - search for a conversation in the archive - export a conversation to a PDF file
Automation of the request for entry execution data before sending order terms
In this article, you will learn how to configure the settings in the modules on the Platform to automate receiving preliminary information before sending order terms.
Block direct offers from selected users
From this article you will learn: -how to block and unblock a user -how to block and unblock receiving unwanted messages, SMS and direct offers
FAQ about ratings
Learn more about ratings.
Set a route and filter offers on the map
Learn how to easily set a route on a map and how to filter the offers you are interested in.
