Logging into the account
Learn: how to log into your account, remind or change your password and how account security (2FA) works
Contact groups in the Messenger
Learn how to create contact groups in the Messenger and add new users to them.
Adding a contact person in the vehicle offer
Learn how to add additional contact persons to your vehicle offer.
Archive of orders
Learn more about the order archive: what are the ways to archive orders, what the order statuses mean and how to filter them.
Regulations of the Trans.eu Platform
Here you will find the Trans.eu Platform regulations of 30.04.2021 as well as customer service contact details.
Freight Negotiation Management - Principal
This article presents instructions for managing freight offer negotiations on the Trans.eu Platform from the perspective of the person publishing the load.
Freights list report
The report contains a complete list of freights published and negotiated on the Platform, along with the most relevant information on freight details from the perspective of settlement.
Add a freight offer
Read the below instructions to learn how to: - publish a freight offer on the Trans.eu exchange - assign contact persons to an offer - quickly add multiple freight offers
Functions and use of the Transports in realization module
From this article you will learn how to use the Transports in realization module and what the various statuses in transport tasks mean.
Forwarding booking - shipper
Learn about the process of forwarding time slots and bookings from one carrier to another one.
My activity widget
Add the My activity widget to your Dashboard to easily and quickly monitor all your activities on the Trans.eu Platform.
Forms of freight settlement
From this article you will learn how to add a freight offer with payment per ton and a freight offer with payment per rate.
Messenger in Loads2GO
Learn more about TransMessenger, which allows you to chat with your contractor in Loads2GO mobile application
Booking List (Dock Scheduler) Report
Based on the data from the Booking List report, you will check whether the planned operations (deliveries or loadings) have been completed and the goods have been dispatched to the customer.
Import of freights from a CSV file
Learn how to add a CSV file on the Trans.eu Platform
