TfF Orders

Updated 1 week ago by Ania

Trans eu platform. is a comprehensive tool that you can use to carry out your work. Post offers, approve transactions and carry out orders, and after they are completed, evaluate your contractors - all in one place.

If the transaction was concluded on the Platform, an order related to the given transaction will be automatically generated in the "Orders" module.

How to handle orders on the Trans.eu Platform as a Contractor.

Step 1

  • From the menu on the left select the "Orders" module - then select the received tab.
  • Select an order from the list - for details, see the window next to it.
  • The "Awaiting conditions" status means that the Customer has not yet sent the terms of the order.

Step 2

  • The status "Confirm conditions" means that your Customer has sent you the terms of the order, click the green button and "See conditions".

Step 3

  • Read the terms of the order, you can discard conditions or confirm them.

Step 4

  • If you confirm the conditions - complete the details of the order.
  • With the green "Add vehicle and driver" button.

  • Select the vehicle and driver to carry out the order.
  • In addition, you can complete information on how to monitor.
  • Save the vehicle and driver.

Step 5

  • The order has been confirmed.
  • "Ready" status means that the order has been prepared and is awaiting execution.

Step 6

  • The "In progress" status informs you about the start of the order.

Step 7

  • The "Waiting for confirmation""status means that the time to complete the order has expired (date and time of unloading has passed). Your Principal should confirm that the task has been completed on the Platform.

Step 8

  • Status "Completed" - it is a sign that your Customer has finally confirmed the completion of the task.

Step 9

  • An additional option is available under the "More" icon: Export to PDF, add attachment, add costs, cancel order.

How to handle orders on the Trans.eu Platform as a Client.

Step 1

  • From the menu on the left select the "Orders" module - then select the Sent tab.
  • Select the "Complete order" status transaction from the list - using the green "Add request conditions" button

Step 2

  • Complete the terms of the order then using the green "Send for acceptance" button

Step 3

  • The "Awaiting confirmation" status means that the terms of the order have been sent to the Contractor, who may reject or accept them.

Step 4

  • The "Awaiting vehicle data" status means that the traffic belongs to your Contractor, who should complete the driver and vehicle data.

Step 5

  • Changing the status to "Ready" means that your Contractor has confirmed the terms of the order.

Step 6

  • The "In progress" status informs you about the start of the order.

Step 7

  • The "Confirm delivery" status means that the time for completing the task has expired (the unloading date and time has passed) - this is your move using the green Confirm delivery button.

Step 8

  • If you confirm the execution of the order, the status will change to "Completed", the same status will be seen by your Contractor.

Each concluded transaction on the Platform and each accepted freight gives the opportunity to issue an assessment to the contractor after completing the order - more information on how the Evaluation System works on the new Platform can be found here.


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